Frequently asked questions

It's all done right on the product page. Pick your product, upload your photo, and add the names or message you'd like printed — then add to cart and check out. That's it; we take it from there.

The clearer and higher-resolution, the better — a sharp photo from a recent phone is usually perfect. Avoid blurry, dark, or heavily zoomed-in images. If a photo won't print well, we'll tell you before we design your proof.

Absolutely — names, dates, short messages, and special wording are all welcome. Just add them in the personalisation fields on the product page when you order, and we'll lay them out beautifully.

Often, yes. If you have a special idea, message us on WhatsApp and we'll let you know if we can make it and what it'll cost.

It's a digital preview of your finished gift that we send you on WhatsApp — for free — before we print anything. You see exactly how the photo, names, and layout will look on the final product.

Yes — and that's a good thing. Nothing goes to the press until you say "yes, that's perfect." This makes sure what arrives is exactly what you approved, with no surprises.

Of course. Tell us what to adjust — a different crop, brighter photo, reworded text — and we'll send a revised proof. We keep refining until you're happy.

Usually within 24 hours of your order, once we've reviewed your uploaded photo and details.

We send your proof within about 24 hours. Once you approve, printing and dispatch take a couple of working days, plus delivery time to your location. You'll receive tracking so you always know where your order is.

Yes — we ship pan-India to your doorstep. You can check the estimated delivery date for your pincode right on the product page.

Tell us your deadline on WhatsApp and we'll do our best to prioritise it. The sooner you order and approve your proof, the faster we can get it to you.

Shipping is free on all orders, delivered across India.

No. We use genuine sublimation printing, which bakes the design into the surface rather than sticking it on top. With normal care, colours stay vivid and the print won't peel.

We'll remake it, free. Because personalised items are made to your approved proof, we can't accept change-of-mind returns — but if it's damaged in transit or differs from what you approved, we'll put it right.

Personalised products are custom-made just for you, so they can't be returned for a change of mind. That's exactly why we send a free proof first — so you're fully happy before we print.

We accept all major credit and debit cards, UPI, net banking, and popular wallets through our secure payment gateway.

Yes — we love bulk orders for events, weddings, and corporate gifting, with special pricing for larger quantities. Message us on WhatsApp with your requirement and we'll prepare a quote.